We have been experiencing an increase in calls to the Surgery at a time when we also have members of our team off sick. Unfortunately, we are not immune from the normal bugs going round. We apologise if you have phoned and been kept waiting. We are doing are very best, so please bear with us and be polite.
To improve this, we are recruiting two call handlers whose sole job will be to answer the phones at our busiest times. We are also investing in a new telephone system in October, which will be much more adaptive of our needs and will let you know your place in the queue.
We ask that if your query can be dealt with by e-consult or e-mail, please do this. Please order your prescriptions on-line (link) or via the systmone app. (link) We can no longer take prescription requests over the phone unless you are housebound.
For on-the-day appointments, please phone as early as possible.
For home visit requests, please phone by 10am.
And please look at our web-site for useful information and updates and like our Facebook page,
The team at Albany Surgery
Welcome to Albany Surgery
'Continually working hard
to maintain and improve our high levels
of patient care'
Albany Surgery is situated in a purpose-built premises in Scott Close, the surgery has been providing medical services to the community of Newton Abbot and nearby villages for many years.
We are part of NHS Devon Clinical Commissioning Group, their website can be found here.
Our healthcare team includes doctors, nurses, healthcare assistants, phlebotomist, pharmacist, administration staff, midwives and health visitors. This website contains information about the surgery which will help you to make the most of the services that we offer.
Visit our facebook page
What is Healthy Start?
With Healthy Start, you get free vouchers every weeek to spend on milk, plain fresh and frozen fruit & vegetables, and infant formula milk. You can also get free vitamins. If you have children under 4 or are pregnant, and your family receive qualifying benefits you may be eligible - you can quickly find out here.
Applying is easy, you can print of an application form from the Healthy Start website and post to the Healthy Start office.
Click here to visit their webiste for further information.
Heath information for Devon, Making the right decision for me
Vistit My Health Devon for more information